Cluster Jobs

Job Consultancy Services

Defined Terms
“Agreement" means and includes the completed application form, its attachment(s) and the terms and conditions stated herein. These terms of use (Terms) constitute a legally binding agreement between you and Cluster Jobs ,regarding your use of the web site i.e. www.clusterjobs.in (the "Site") and any services offered by Cluster Jobs including but not limited to delivery of content via the Site, any mobile or internet connected device or otherwise (the "the Service"). By accessing the Site or Service and/or by clicking "I agree", you agree to be bound by these Terms. You hereby represent and warrant to Cluster Jobs that you are at least eighteen (18) years of age or above and are capable of entering, performing and adhering to these Terms and that you agree to be bound by the following terms and conditions. Children below 18 years are not eligible to use this website by providing misleading information of date of birth or any other details

"User" or "You" means any person who access or avail this site of Cluster Jobs for the purpose of hosting, publishing, sharing, transacting, displaying or uploading information or views and includes other persons jointly participating in using the site of Cluster Jobs.

User Is either a job seeker or an Employer or firm who avails of any service of Cluster Jobs whether registered on www.clusterjobs.in

“Candidate” is defined as the user who registered in clusterjobs.in to find a job

“Employer” or “Firm” : is defined as a company or firm or a person who represents a company or firm

“Cluster Jobs”: Is defined as Cluster Jobs Job Consultancy Services  ,office SNDS Shopping Complex, Near CI Office, West Nada, Kodungallur, Kerala, India 680664, Kerala, India along with its unit for the website Clusterjobs.in

"Date of Commencement": Is the date indicating the registered date of application by the user of the service and makes the registration fee successful.

"Registration Data": Is the database of all the particulars and information supplied by the User on registration including but without limiting to the User's name, telephone number, mailing address, account and email address.

"Services": Means the Services to be provided by the Cluster Jobs to the User of clusterjobs.in and shall include the provision of following facilities:

1. Service to the User wishing to register and upload resume for the purpose of seeking employment.
2. Service to the user wishing to find out the candidates for filling the vacancies of their firm
3. Service to provide the information or news about the jobs like government/Quasi-government/public sector/private jobs and cluster jobs related news
4. Service to the User who wishes to insert advertisements at clusterjobs.in.
5. Service to the user who wish to get the education trainings with or without payment
6. Service to the User who wishes to receive advertisements and promotional messages and newses on www.clusterjobs.in and through emails.
7. Services to the user who wishes to attend the preliminary interview sessions through clusterjobs.in
8. Services to the user by SMS or Telecalling regarding information regarding jobs, verification of OTP, payment intimations and other promotional calls

"clusterjobs.in": Is defined as the web site of Cluster Jobs at www.clusterjobs.in

Commencement of Service

1. The paid Services shall be started from commenced on the Date of successful payment of fee after Registering to the website. Free services shall be started from commenced on the Date of Registering to the website. Public pages of websites can be accessed by public user without registration.
2. Services of clusterjobs.in are available only to those individuals/organisations that can form legally binding contracts enforceable under applicable law.

Service charges/ Fee

1. Service Charges shall be the rate applicable for the Services provided as mentioned in the Pricing Page or as may be prescribed by Cluster Jobs from time to time.
2. Liability for payment of the Charges shall accrue from the Date of registration. All individual Users who registered to get information at clusterjobs.in for the purpose of seeking employment shall be included in the application of this clause.

Payment
Registration Fee shall be paid/ payable at the time of registration or the time mentioned by Cluster Jobs on the User and the service charge should be paid in terms of service mentioned for jobseekers.

Refund Policy
Any Payments to the service for the usage of the platform is not refundable once paid and use the platform services. If any other payments which were getting double payment due to error during the payment can be refunded within 3 to 10 working days. Grievances regarding payments can be reported to the grievance section.

Cancellation/ Remove Profile
Clusterjobs.in shall reserve the exclusive right to cancel the registration on violating any conditions mentioned in the section of this page “Our Terms and conditions with candidates registered under Cluster Jobs”. At any cases , if a registered candidates is not alive, the registration can be cancelled and the profile can be removed

Terms of User of the portal

1. The accuracy of the Registration Data given to Cluster Jobs on initial application for the Service shall be the sole responsibility of the User
2. ClusterJobs may use our registered customer's email address and other personally identifiable information to send product updates and marketing communications. We may continue to use your email address/mobile number to notify you of any critical administrative or operational updates. Also the data can be used for any other firms and associated business partners with clusterjobs.
3. For SMS services, User's mobile phone number will be used during the transmission of text messages through the mobile service provider's server.
4. SMS service is subject to guidelines/directions issued by Telecom Regulatory Authority of India or any other statutory authority from time to time.
5. User agrees to receive phone calls, messages etc. from Clusterjobs and/or its associates to provide better job opportunities and information.
6. User agrees to allow Cluster Jobs ,registered online or associated with it to get in touch with him/her from time to time on events, offers, information and promotions regarding jobs and ancillary services through landline, mobile or any other means.
7. ClusterJobs.in in its sole discretion shall reserve the right to edit, modify and alter the content of the website.

Portal Maintenance
Cluster Jobs may at its sole discretion and without assigning any reason whatsoever at any time deactivate or/and suspend the User's access to clusterjobs.in and/or the Services (as the case may be) without notice to carry out system maintenance or/and upgrading or/and testing or/and repairs or/and other related work. Without prejudice to any other provisions of this Agreement, Cluster Jobs shall not be liable for any loss or/and damage or/and costs or/and expense that the User may suffer or incur

Our Terms and conditions with candidates registered under Cluster Jobs

1. Candidate data registered in Cluster Jobs will be forwarded to the employer or firms. And use this data for various training purposes for you. Candidate data will be used for various marketing purposes related to cluster jobs
2. The registration fee is the fee that the candidate has to pay to use the various platforms of Cluster Jobs
3. The service charge is a payment to Cluster Jobs when you get a job using the various platforms of Cluster Jobs.
4. The service charge is 30 percent of the first month's salary
5. The first month's salary refers to the amount of salary determined in the first few months in a company/firm where an employee is employed, and the service charge is 30% of that.
   • It will never be the following
     • f you join the job in the middle of any one month, some companies will pay you on the first date of the month. Then it won't be the one month salary. In such cases the service charge for Cluster Jobs will not be less than 30% of the amount initially received. In fact, 30 percent of your monthly fixed actual salary

5. 1. 1. Some companies offer training for a limited period of time while on the job. During this period, the stipend will be paid in lieu of the salary or the amount will be less than the actual salary. In any case, the actual service charge for cluster jobs within 45 days is 30 percent of the amount you will actually be paid after the training.
6. If you resign from the job before the completion of 30 days after getting a job through Cluster Jobs, you will have to pay a service charge of Rs.1000 or 5 percent of the salary you are actually entitled to from that job, which is the greater amount. This subject will include terms 5-a-i and 5-a-ii.
7. Failure to pay the service charge due to Cluster Jobs and violating any other terms and conditions will result in blacklisting or exclusion of such candidates from Cluster Jobs.
8. The blacklisted candidate will be reconsidered after one year. Again if there is any kind of term violation they will be expelled from the cluster jobs.
9. The expelled candidate will never be considered again. Their registration fee will not be refunded.
10. The registration fee is not refundable
11. The service charge for cluster jobs must be paid at least within 45 days of appointment. Payment can be made online at Cluster Jobs website itself. Or payments can be made to the executive holder of Cluster Jobs, or payments can be made directly to the Cluster Jobs office or to the Cluster Jobs franchise offices.Alternatively, Cluster Jobs has the right to purchase this service charge from the employer who employs you. In such cases you will get the salary after the service charge of Cluster Jobs. In case the service charge is collected from the employer, the candidate will be informed in advance.
12. Cluster Jobs reserves the right to change the Registration Fee and Service Charge of Cluster Jobs from time to time.
13. There are no renewal charges for cluster jobs. The registered candidate will be in service for the duration of the cluster jobs
14. Candidates who register with Cluster Jobs should not be involved in any criminal proceedings.
    • Must not have previously been convicted in criminal cases

14. 1. Do not currently be involved in criminal proceedings
15. The rules relating to the criminal activity mentioned in Terms and Condition 14 apply after registration in Cluster Jobs. Since it is difficult for companies to consider such candidates for a job, Cluster Jobs has the power to dismiss such candidates without any warning when the cluster jobs clearly got such information.
16. Candidates employed through cluster jobs will be given feedback collected grading from the hands of the employer. Candidates with negative grading will display the grading on the profile only after getting confirmed from the candidate's part.
17. If the information provided during the registration of the candidate is found to be incorrect and therefore the employer has any difficulty, such candidate will be blacklisted. Then they will not get any service through cluster jobs for a year
18. Cluster Jobs reserves the right to change all of the above terms and conditions

The following are the details of the services available to the candidate who has registered with Cluster Jobs and paid the registration fee.

1. Once the registration fee is paid, the candidate can search for vacancies available through Cluster Jobs and apply for vacancies. Tele support, HR support, etc. from Cluster Jobs are available.
2. Candidates can contact Cluster Jobs' HR / Tele support once you find vacancies that are of interest to the candidate. HR will arrange the Interview
3. Cluster Jobs does not guarantee that candidates who are registered or paid after registration will be offered the job within a specified period.
4. The service provided by Cluster Jobs is to arrange interviews.
5. Selection for the job is based on the Candidate's qualifications / work experience / interview performance / salary expectation so if the Candidate is not selected then Cluster Jobs will not be responsible for it.
6. By registering and making the payment, the candidate gets permission to use the Cluster Jobs platform. You can use the Cluster Jobs platform yourself or contact the staff assigned by Cluster Jobs for assistance.
7. Candidates will be considered for various vacancies in Cluster Jobs based on the qualification, experience and Expected Salary of the candidates as requested by the employer and the criteria given in the job preference in the candidates profile.

Grievance
In case of any Grievance, contact to the below address and contact number of www.clusterjobs.in
Cluster Jobs,
SNDS Shopping Complex, Near CI Office, West Nada, Kodungallur,

Kerala, India 680664

Email : clusterjobskerala@gmail.com
Kerala, India
Contact No : 8301921721

We request you to please provide the following information in your complaint:-
1. A written complaint with signature of the concerned person
2. Copy of Valid ID card
3. The address, telephone number or e-mail address of the complaining party.